Safety & Security
Safety and security are top priorities at SMART. In additional to security personnel and our employees, you can do your part by reporting anything that looks suspicious or out of the ordinary.
If you see a suspicious package or activity on the platform or train don’t keep it to yourself – tell the conductor or an SMART employee, or call (888) 412-3330 to report it to the Operational Control Center. If the threat seems imminent call 911 for police and fire.
If you see a gate malfunctioning or you want to report an emergency on the SMART roadway/rail grade crossing (stalled vehicle on the tracks/blocking crossing, suspected problems with crossing gate function, or any other emergency), please call (888) 412-3330 (toll-free). Please make sure you have the Crossing ID number (a unique number for each crossing assigned by the Department of Transportation) before you call. This number is displayed on the blue and white sign at each crossing (look for it on the silver signal cabinet at each crossing.)